Come, Stay and Learn for a Truly Immersive English Language Experience

Privacy Policy

Data Protection Information

Who we are

English Language Training Ltd, is a company registered in England No 08845074

English Language Training Ltd is registered under the Data Protection Act 1998

Our website address is: http://www.englishlanguagetraining.co.uk.

What personal data we collect and why we collect it

We collect information if you register with us, place an order for products or services, give us your information for communication purposes or contact us. We also collect information if you sign up for our newsletter or complete a survey. We only hold names and email addresses. Additional information, including full address and telephone numbers can be entered by users at their own discretion to enable contact.

How we use your data

We collect information to keep in touch with you to let you know about new information and courses that we think might be of interest to you and your clients.

How we secure your data

The data is managed by data hosting services based in the UK (ReZolve I.T. Ltd – https://www.rezolve.co.uk) and technical measures are used to secure the data. No personal information is given or made available to any third party for any purpose whatsoever. Our hosting provider is accredited under the Cyber Essentials Scheme.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile icon is visible to the public in the context of your comment.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

You can disable cookies on your computer but this may interfere with your experience of the site.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

This privacy statement covers this site only and you may need to check privacy policies of the other sites linked here.

Who we share your data with

We do not share your data with anyone

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We regularly review the data we hold and send out updates regarding your desire to continue a relationship with us.

You can unsubscribe from any email communications at any time

What rights you have over your data

If you have an account on this site, or have left comments, or receive communications from us then you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

To request this you can email us at info@englishlanguagetraining.co.uk or write to us at English Language Training Ltd. Fleetham Lodge, Low Street, Kirkby Fleetham DL70SN UK.

We want to ensure that the information we hold is accurate and up-to-date. You may ask us to remove anything that you feel is inaccurate.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Marketing

From time to time we send out information about new courses or new information. If you have consented to receive this information you can opt out at later date.

You have the right to stop any marketing material being sent to you and can do this by selecting the unsubscribe option at the bottom of any email you receive or you can contact us directly to request this (see below).

Changes to our Privacy Policy

We review this statement regularly in line with current practice and legal obligations. This policy was last updated on May 22nd 2018.

How to contact us

Please contact us if you have any questions about this policy or your information. You can contact us using the Contact Us  page, or email at info@englishlanguagetraining.co.uk or write to us at English Language Training Ltd. Fleetham Lodge, Low Street, Kirkby Fleetham DL70SN UK.

Afternoon tea is something Quintessentially English & we’d love you to try some Real Yorkshire tea and cake!